• Terms of Use

Conditions for the use of the meetyoo customer portal and the Outlook plugin (as at: 19/03/2013)

1. General information

The use of the meetyoo conferencing GmbH Customer Portal (hereinafter referred to as the “meetyoo Customer Portal”) is subject to the Terms & Conditions of meetyoo conferencing GmbH, as long as nothing is provided to the contrary in these terms and conditions of use.

2. Use

2.1. The user can gain access to the meetyoo Customer Portal via the meetyoo website (www.meetyoo.com) or via a direct link portal.meetyoo.de. Data is transferred only with the use of SSL encryption.

2.2. Personal registration is needed in order to use the meetyoo Customer Portal. To register, users enter their e-mail address as username and choose a personal password. In order to enable conference rooms in the Customer Portal, users must verify themselves with a moderator PIN. meetyoo draws attention to the fact that every person who knows a username and the associated password is able to use the meetyoo Customer Portal in place of the user. Among other things, this enables personal data (e.g. contact or invoicing data) to be changed definitively. meetyoo gives users the option of changing their Customer Portal password at any time.

2.3. Users must keep their password secret and change it immediately if they suspect that it has or could have become known to an unauthorised third party. Users should not write down or save their password and username. In particular, the “cache” (temporary memory) of the browser used must be deactivated or deleted after use. The user is responsible for keeping data updated and for the completeness and correctness of the data entered. In the case of a change of e-mail address, users undertake to change the information in the meetyoo Customer Portal immediately. Data should only be released by users in the Customer Portal if the Internet browser window shows that the data transfer is encrypted (a key or padlock symbol). The contractual provisions, user guidelines and safety instructions must be complied with by users. Users must take care to ensure that there are no computer viruses on their systems, and implement the appropriate preventive measures. Users undertake only to use third-party software, including encryption software, that is obtained from widely-known, trustworthy providers.

2.4. Access to the meetyoo Customer Portal is automatically barred if a user enters the password incorrectly three times in succession. The user can have access unbarred by customer service. meetyoo may also bar access without giving reasons.

2.5. Legally-binding declarations of intent are deemed to have been given by a user once the relevant box has been clicked to authorise a transfer to meetyoo. Declarations of intent given in this way satisfy the contractual requirement for written form. meetyoo is entitled to process declarations solely on the basis of allocation by means of the e-mail address and password that were entered when logging in. The user is hereby informed that the provision of incorrect information may result in invoicing errors and therefore adversely affect the user.

3. Liability

Each party accepts their own transmission risk and is liable for any damages arising from incorrect transmission. meetyoo is not liable for damages arising from the misuse of the password or username (e-mail address) or by the entry of incorrect information. meetyoo will make every effort to ensure that the meetyoo Customer Portal is accessible constantly. However, meetyoo does not guarantee that the services offered via the meetyoo Customer Portal will be available at all times without interruption and without error. Furthermore, meetyoo does not accept liability for damages caused by errors in the user’s IT systems.

4. Applicable Law, Court of Jurisdiction

4.1. The law of the Federal Republic of Germany applies.

4.2. In the case of contracts with traders, legal entities in public law or special funds under public law, the place of jurisdiction is Berlin-Charlottenburg.

5. Severability Clause

Should any individual provisions of these terms and conditions be invalid, this shall not affect the remaining provisions or the contract itself.

Terms of use for the meetyoo-Webinar (as at: 15/10/2014)

§ 1 General Information

For the use of the meetyoo-Webinar of the meetyoo conferencing GmbH (hereinafter referred to as “meetyoo-Webinar“) the subsequent conditions of use as well as the general terms and conditions and data protection declaration of the meetyoo conferencing GmbH are valid, if in these conditions of use no deviating regulation is made.

§ 2 Use

The meetyoo conferencing GmbH together with the Website “webinar.meetyoo.de” (platform) operates an internet portal for the booking and organisation of interactive online seminars (Webinars). It makes available the technical prerequisites for posting and booking Webinar offers for users (members) registered on this platform for the communication between members and the implementation of Webinars and other online events in virtual conference rooms.

§ 3 Registration

To use the platform the cost-free registration as a member is required. Exclusively natural persons of full legal capacity can have themselves registered as a member. For the registration the registration form provided on the platform shall be filled in completely and truthfully indicating a member name, an e-mail address and a requested password and sent to meetyoo conferencing. All Websites of the platform, on which data are indicated, are secured by a 256-Bit-SSL-encoding.
The member name shall not infringe the rights of third parties or good morals and shall not contain any contact information (e.g. e-mail or internet addresses). The meetyoo conferencing GmbH is entitled to request written evidences to review the indicated data. By sending the registration form the user makes a binding offer to meetyoo conferencing in order to conclude a membership agreement. The membership agreement is concluded by confirming the order, establishing the Webinar platform with an own domain and following registration confirmation e-mail and the activation of a member account by means of meetyoo conferencing. There is no user’s claim to the conclusion of a membership agreement. Each user may only have himself registered once.

§ 4 Services of meetyoo conferencing

The meetyoo conferencing GmbH makes available the technical possibilities on the platform to the members in order to facilitate the organization of Webinars in virtual conference rooms. Each member can use the platform not only as Webinar organizer but also as Webinar participant (attendee).
The members can establish member profiles, post Webinar offers and requests, read the Webinar offers and requests of other members, book Webinars, make Webinar offers for corresponding requests, organize Webinars in the virtual conference rooms of the platform and actively or passively participate in the Webinars in the virtual conference rooms.

§ 5 Use of the Plattform

I. General provisions

1. The platform may only be used for the information about Webinars, participation in Webinars and implementation of Webinars as well as other online events in the virtual conference rooms.

2. The members are obliged to keep their password secret and to secure the access to their member account. If there are any indicators that third parties have provided themselves unauthorized access to the member account, meetyoo conferencing immediately has to be informed and the password shall be changed by the member.
If the data change, which were stored at the registration for the member, the data immediately shall be announced to meetyoo conferencing in written form.
Since the meetyoo conferencing GmbH can only review the correctness of the data stored for the member to a limited extent even when submitting written proofs, the indication of wrong data by means of a member basically cannot be excluded. For this reason, each member himself shall examine the identity of the participant.
The member account shall not be transferred to third parties. Contact data of other members, who became known by using the platform shall only be used for (pre-) contractual communication.

3. Members shall exclusively advertise on the platform for Webinars, which are also organized on the platform. They shall not do, tolerate or arrange anything which could disturb the propter operation of the platform, particularly the virtual conference rooms.

4. To use the platform, particularly for the organization and participation in Webinars and other online events the observation of the following technical prerequisites is required: a standard DSL-connection, an internet browser according to the current state-of-the-art , a current version of the programme “Adobe Flash Player“, in case of active participation: headAudios and microAudio, in case of passive participation: loudspeakers
The members oblige themselves to keep these technical minimum prerequisites, to punctually check and analyse before the implementation of a Webinar or the participation in a Webinar whether the connection to the virtual conference rooms can be established and, if necessary, to remove existing technical disturbances, the removal of which lies in their responsibility, in time. If a technical connection cannot be established, meetyoo conferencing shall be informed in time.

II. Use of the platform as participant Only members shall participate in the Webinars who have booked the Webinar. Other persons shall not be allowed to actively or passively participate.

§ 6 Exclusion of a Member

meetyoo conferencing can exclude a member and delete the member account as well as all Webinar offers and Webinars of this member if there are any indicators for meetyoo that a member violates the essential obligations of this agreement of use or a member was negatively assessed several times. meetyoo will inform the member about the planned exclusion by e-mail and give him the possibility to make a statement. In case of urgent necessity meetyoo is not obliged to do this. In any case meetyoo will consider the authorized interests of the member. The right of extraordinary termination remains unaffected.

§ 7 Technical Availability

For technical reasons the meetyoo conferencing GmbH cannot guarantee a permanent complete availability of the servers through which the platform is operated. Temporarily the availability of the platform – particularly due to the necessary implementation of maintenance or repair works – can be limited. The meetyoo conferencing GmbH will inform the members about the implementation of planned maintenance works and their scope in time by means of a reference to the platform. If the system unpredictably fails, meetyoo will inform the members about the scope and duration of failure as far as possible.

§ 8 Exemption

The members oblige themselves to exempt meetyoo conferencing from all claims of other members or third parties, who assert these against meetyoo due to the violation of their rights owing to the utilization of the platform by means of the respective member. This does not apply if the member is not responsible for the violation of rights. The obligation of exemption also includes the bearing of appropriate legal defence costs.



The following Terms of Use as well as the General Terms and Conditions (GTC) and the Data Protection Declaration of meetyoo conferencing GmbH apply to the use of the webcast of meetyoo conferencing GmbH unless otherwise stipulated in these Terms of Use.

By registering and participating in the webcast of meetyoo conferencing GmbH, the user accepts the terms and conditions.


On the webcast platform of meetyoo conferencing GmbH, the organiser of the webcast or meetyoo offers users the opportunity to participate in a webcast for a specific period of time by invitation.


The user must register before using the webcast. The user is only entitled to register and participate if he has been invited by the organizer or by meetyoo to participate and register. However, there is no claim to participation in the webcast. In particular, users who have registered but have not been invited to use the webcast may be excluded from it at any time.

The user warrants that all data provided by him during registration is true and complete.

When registering, the user chooses a password which he undertakes to keep secret.

The user is also obliged to observe all applicable laws and third party rights when using the webcast platform.

The client and meetyoo can delete illegal contents of the user without prior notice or block the user’s access to the webcast if the user violates legal regulations, the rights of third parties or these terms of use.


meetyoo accepts no liability for the functionality of the external data and IP networks to which the organiser or the users are directly or indirectly connected.

The organizer warrants that the following technical requirements are met on site:

– 1x laptop or PC with Internet connection (e.g. via DSL) for slide synchronization and question-answer management
– 1x telephone line for the conference call
When using a videoconferencing system:

– 2 Mbit/s Internet line without firewall or proxy Restrictions by cable (no WLAN)
– Ability to call an external videoconferencing device (remote terminal)
– System/streaming test must take place at least 7 days prior to event start.
When using a webcam:

– At least 1.5 Mbit/s Internet line (uplink and downlink)
– Webcam should not be used at the same time for other applications (e.g. Skype).
System requirements:

Internet connection:

– WebcamWebcast /VideoWebcast: 700 kbit/s
– AudioWebcast: 150 kbit/s

– Edge all versions
– Firefox version 45 or higher
– Chrome from version 56
– Safari from version 10
– Mobile: current Chrome under Android, iOS, current Safari under iOS

Chrome: the current and the previous version
Firefox: the current version and the current Firefox ESR
Safari: the current version
Microsoft Edge: the current and previous version

Chrome (Desktop): the current and previous version
Firefox (Desktop): the current version
Webcam Presenter

Chrome (Desktop): the current version
Firefox (Desktop): the current version


The organizer and user acknowledge that a 100% availability of the webcast is not technically feasible. In particular, maintenance, security or capacity concerns as well as events for which meetyoo is not responsible (such as disruptions of public communication networks, power failures, etc.), but also software and hardware errors, in particular the software and hardware as well as the IT infrastructure of the Organiser or the User, may lead to short-term disruptions or the temporary suspension of services on the platform. In this respect, the user is not entitled to availability of the webcast at any time.

The user is aware that the data for the operation of the webcast platform and for the execution of virtual events are transmitted via public channels, in particular the Internet. The user acknowledges that the transmission is not 100% secure. meetyoo undertakes to secure the customer’s data in accordance with customary industry standards, but does not guarantee 100% security.

meetyoo is not liable for damages caused by the misuse of the password or the user name (e-mail address) or by incorrect entries. Each party bears its transmission risk and is liable for all damages resulting from incorrect transmission.

The organizer is solely responsible for the content. meetyoo does not check the content for completeness, correctness, legality, timeliness, quality and suitability for a particular purpose. meetyoo does not assume any liability for the content published by the organizer.

The organiser assures that all rights necessary for the production and publication of the materials provided by him exist and indemnifies meetyoo from all possible claims of third parties due to infringement of industrial and/or intellectual property rights for materials from his area of responsibility. If third parties assert rights to the content against meetyoo, the customer indemnifies meetyoo from any claims at first request.

If there is a suspicion of illegal or punishable actions, meetyoo reserves the right to refuse to post content and/or to edit, block or remove already posted content without prior notice.


All texts, images and other information and data published in the webcast are – unless otherwise indicated – subject to the copyright of the organizer or/and meetyoo. Any form of reproduction and/or modification may only take place with the written permission of the owner of the copyright, i.e. organizer and/or meetyoo.

Otherwise the organizer or/and meetyoo reserve the right to take legal action against this infringement. All damages caused by an infringement by a user are to be borne by the user and compensated to the injured party.


The organizer or meetyoo have the right to change the terms of use at any time. The change will be published on the “meetyoo.de” website.


The law of the Federal Republic of Germany shall apply.

For contracts with merchants, legal entities under public law or a special fund under public law, Berlin-Charlottenburg shall be the place of jurisdiction.


Should individual provisions of these terms and conditions be invalid, this shall not affect the validity of the remaining provisions or the contract itself.

Terms of use “virtual events”

1. General

For the use of “virtual events”, which are technically provided by meetyoo or ubivent, the following terms of use apply.

These terms of use govern the contractual relationship between the user and the organizer, regardless of which website the user uses to register or log in.

The sole contractual partner of the user is the organizer. The organizer must ensure that these terms of use become the basis of his contractual relationship with the user.

The offer of the services of the organizer is aimed exclusively at adults of full age.

By registering and participating in “virtual events” the user accepts the conditions.

2. Object

On the platform, the organizer offers registered users the opportunity to participate in its invitation to virtual (interactive) events (such as virtual fairs) on the Internet for a period determined by the organizer.

Any use of the services and content offered on the platform, with the exception of the options expressly provided on the platform, requires the prior written consent of the organizer or meetyoo or ubivent.

The organizer makes the data and / or information provided by the user available to other users only insofar as these data and / or information do not violate legal regulations, as shown in this user agreement or the terms and conditions. The organizer and meetyoo or ubivent are entitled to remove unlawful content from the platform without prior notice.

The user acknowledges that a 100% availability of the platform is not technically feasible. However, the organizer endeavors to keep the platform as faithful  as possible. In particular maintenance, security or capacity issues as well as events that are beyond the control of the organizer or meetyoo or ubivent (such as disturbances of public communication networks, power failures, etc.), but also software and hardware errors, especially the organizer’s or the user’s software and hardware and IT infrastructure may cause temporary disruption or suspension of services on the platform. A claim of the user for availability of the platform does not exist.

The organizer only offers the user a virtual event. If the users conclude contracts with each other via the platform, the organizer (and also meetyoo or ubivent) is not involved in these contracts and therefore not a contractual partner. The users are solely responsible for the execution and fulfillment of the mutually concluded contracts. The organizer (and also meetyoo or ubivent) assumes no liability if no contact between the users takes place via the platform in connection with such a contract. Finally, the organizer (and also meetyoo or ubivent) is not liable for breaches of duty by the users resulting from the contracts concluded between the users.

3. Registration, registering representations

The user has to register before using the services on the platform. The user is only entitled to register if he has been invited to participate and thus register by the organizer of the event. However, a claim to participation in the events does not exist for the registered user.


In particular, users who are registered but have not been invited to use can be excluded from use at any time.

The user assures that all data provided by him during the registration is true and complete. The user is obligated to immediately inform the organizer of changes to his user data as long as he participates. The user assures that he is of age at the time of registration. Each user may register only once.

By completing the registration process, the user makes an offer to conclude a contract for the use of the platform. The organizer accepts this offer by activating the user for the services of the platform. Through this assumption, the contract between the user and the organizer comes about. When registering, the user selects a password that he/she /they undertakes to keep confidential.

4. Right of withdrawl

If you (user) register here for a purpose that can neither be attributed to your commercial nor to your independent professional activity, you are deemed to be a consumer within the meaning of the law (§ 13 German Civil Code). Then the following terms apply to you:


  1. 1. You can nullify your contract. Just declare you wish within two weeks without giving reasons in writing (eg letter, fax, e-mail). The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfillment of our information obligations in accordance with § 312c Section 2 BGB and our obligations pursuant to § 312e paragraph 1 sentence 1 BGB. To maintain the cancellation period, the timely dispatch of the nullification  is sufficient. The nullification  must be sent to the organizer at the above named address.


  1. 2. In the case of a permissible revocation of the contract, services and fees provided by both parties must be refunded and all economic benefits (such as interest) must be repaid. If the user is unable to reimburse the services in whole or in part, or to a lesser extent, the user is obliged to reimburse the loss of value of the host. This may mean that the user has to fulfill his payment obligation under the contract until the time of termination. Repayment obligations must be met within 30 days. This period begins for the user when sending the notice and for the host when he receives it.


  1. 3. Your right of revocation expires prematurely in accordance with § 312d Abs. 3 BGB if the contract is completely fulfilled by both parties at your express request before you have exercised your right of revocation.

5. Obligations of the user

The user is obliged to provide only true and non-misleading information in his profile and his communication with other users and not to use pseudonyms or artist names.

Furthermore, the user is obliged to observe the applicable laws and all rights of third parties when using the content and services on the platform. In particular, the user is prohibited from

  1. a) the use offensive or libelous content, whether that content concerns other users or other persons or companies;
  2. b) to use pornographic or anti-juvenile content to promote, offer or distribute pornographic or anti-youth protection products,
  3. c) to engage in or promote anticompetitive activities, including progressive customer advertising (such as chain, snowball or pyramid schemes)
  4. d) using, without being authorized to do so, or promoting, offering or distributing legally protected goods or services, content protected by copyright, trademark, patent, design or utility model law,
  5. e) to harass other users unreasonably (in particular by spam) (see § 7 law against unfair competition UWG),
  6. f) to refrain from the following harassing acts, even if they do not specifically violate any law: lewd or sexual communication (explicit or implicit); Use of mechanisms, software or scripts in connection with the use of the platform or any action which is likely to impair the functionality of the platform, in particular to overburden it.

The organizer and meetyoo or ubivent may take the following measures if there are concrete indications that a user is violating legal regulations, third-party rights or these terms of use or if the organizer or meetyoo or ubivent has any other legitimate interest:

  1. a) Delete content that the user has discontinued
  2. b) Restricting/blocking/banning access to the services of the platform

6. Changes of service on the platform

The organizer reserves the right to change the services offered on the platform or to offer different services, unless this is unreasonable for the user.

7. Termination of the contract, repayment of fees paid in advance

The user and the organizer can terminate the usage relationship at any time without giving reasons. Termination should include the username and the user’s email address used during registration.

The organizer may terminate the use without notice for good cause. An important reason for the organizer is in particular, if the continuation of the contract until the expiration of the statutory notice period for the organizer under consideration of all circumstances of the individual case and weighing the interests of the organizer and the user is not reasonable. Important reasons are in particular:

  1. a) non-compliance by the user;
  2. b) violation of the user’s contractual obligations, in particular these terms of use;
  3. c) damage to the reputation of the services offered by the online presence of the user (for example, if, after registration, it is determined that the user has committed an offense and the other users are aware of this);

(d) the advertising by the user of companies or associations (or their activities) under the observation of public authorities responsible for the public safety or the protection of minors;

  1. e) damage to other users.

8. Responsibility for content, data and or information of the user

The organizer (and also meetyoo or ubivent) assumes no responsibility for the content, data and / or information provided by the users of the platform as well as for content on linked external websites. In particular, the organizer does not guarantee that this content is true, that it can fulfill a specific purpose or serve such a purpose. The user is solely responsible for the content provided by the user.

9. Liability

Claims for damages – for whatever legal reason – against the organizer and against meetyoo or ubivent (including their vicarious agents), which presuppose slight negligence, only exist if a material contractual obligation / cardinal obligation has been violated. A cardinal obligation is a duty on whose observance the user was allowed to trust and whose fulfillment makes the proper execution of the contract possible in the first place. Claims for damages in this case are limited in height to the typical foreseeable damage. The restrictions do not apply to an intentional or grossly negligent breach of duty. They also do not apply as far as the damage is covered by a public liability insurance of the organizer and the insurer has paid to the organizer. Claims due to injury to life, limb or health as well as property damage under the Product Liability Act remain unaffected. The above-mentioned exclusions of liability and limitations also do not apply in the case of the assumption of explicit guarantees by the organizer as well as in the case of claims for lack of warranted characteristics.

10. Exemption

The user indemnifies the organizer and meetyoo or ubivent against all claims, including claims for damages, which other users or other third parties assert against the organizer or meetyoo or ubivent due to a violation of their rights by the content posted by the user on the platform. The user further releases the organizer and meetyoo or ubivent from all claims, including claims for damages, the other users or other third parties against the organizer and meetyoo or ubivent for infringement of their rights by the use of the services of the platform by the user claim. The user assumes all reasonable costs incurred by the organizer and meetyoo or ubivent due to a violation of third-party rights, including the reasonable costs incurred for the defense of the law. All further rights and claims for damages of the organizer and meetyoo or ubivent remain unaffected. The user has the right to prove that the organizer and meetyoo or ubivent actually incurred lower costs. The above obligations of the user do not apply, as far as the user is not responsible for the respective infringement.

If the contents of the user violate the rights of third parties, the user will design the contents without any protection. If the rights of third parties are violated by the use of the services of the platform by the user, the user will cease the use contrary to contract and / or illegal use immediately upon request.

11. Data protection

The organizer undertakes to comply with the legal regulations – in particular the Federal Data Protection Act (BDSG) and the Data Protection Act of the European Union (DS-GVO) – when processing personal data. In particular, the organizer will not pass on the user’s personal data to third parties or inform third parties otherwise. Further details on the processing of users’ data are set out in the privacy policy accessible from the platform.

12. Final provisions

The user agreement and its amendments must be in writing. Additional agreements do not exist.The organizer reserves the right to change these terms of use at any time, unless this is unreasonable for the user. In this case, the organizer will notify the user in good time about changes to the terms of use. If the user does not object to the validity of the new terms of use within two weeks of the notification, the changed terms of use shall be deemed to have been accepted by the user. The organizer will inform the user in the notification of his right of objection and the meaning of the opposition period.

Should individual provisions of these Terms of Use be or become ineffective, this shall not affect the validity of the remaining provisions.