• Security & Data Protection

    Quality and data security are fundamental to meetyoo. In an environment where sensitive data is being transmitted, we keep that data away from prying eyes and ears. Our aim is to provide the safest audio conferencing and the most secure virtual events possible on the market. To achieve this, we have developed a comprehensive security concept based on three pillars.

Our Security Standards

To ensure your data does not fall into the wrong hands, data security at meetyoo is prioritised. Our data security process is certified to ISO/IEC 27001:2013 specifically for conference applications. This TÜV certification ensures that your data is in safe hands and that all processes at meetyoo are tightly controlled.

In addition, meetyoo is registered with the Federal Network Agency as a provider of telecommunications services, and meets all relevant legal requirements. Click here for a PDF document detailing our certifications.

TÜV-certified for Information Security according to ISO/IEC 27001:2013

Commissioner for Data Protection and Information Security

Internal and external confidentiality agreements

Strict adherence to the Federal Data Protection Act and its provisions

Safety standards for meetyoo conferences are very high. Our security ensures that your access data is generated according to stringent safety protocols. We ensure that your conference will not start unless a moderator is dialed in to the meeting, so you have full control. We also offer additional security procedures and measures that you can order according to the confidentiality requirements of your conference.

Secure generation of PINs

Additional security features: conference code, one-off conferences, operator dial-in procedure

Call conference participants with the dial-out function

All of our operations technology is in a high-performance German data centre. This provides the optimum conditions for our technology, as well as robust protection from third party access. As a quality service provider, we place great value on the constant availability of our services. We have installed a variety of security measures that mean we can ensure 99.9% availability for our conferencing services.

TÜV-certified for Information Security according to ISO/IEC 27001:2013

High-performance data centre with 24/7 monitoring

99.9% platform availability

Our Certifications

As a direct result of the emphasis we place on security and data protection, meetyoo have been certified to ISO/IEC 27001 since 2012. The certificate distinguishes meetyoo for the highest standard in the field of information security. One more reason why more than 3,000 customers of all sizes and from all industry sectors use meetyoo for location independent meeting solutions.

meetyoo certification ID no. 9105037096 can be found on the TÜV Rheinland Website.

ISO/IEC 27001:2013

ISO/IEC 27001:2013 specifies the requirements for production, introduction, operation, monitoring, maintenance and improvement of a documented information security management system taking into account the IT risks throughout the organisation.


According to the Federal Data Protection Act (BDSG) and the Basic Data Protection Ordinance (DSGVO), German companies are obliged to process all personal data in accordance with data protection regulations.

This obligation applies to data used in the company itself (in the sense of collecting, storing and processing data) and also to the processing of personal data by external service providers commissioned by the company.

This also applies to cooperation with meetyoo as a service provider for telecommunications services such as telephone conferences, web conferences, webinars, webcasts and other virtual events.

Agreement on order data processing

In order to safeguard data processing by service providers under data protection law, there is order (data) processing. Under the order processing agreement, companies can entrust service providers with the collection, processing and use of personal data in accordance with the law.

meetyoo offers all customers written agreements for the processing and use of personal data in compliance with data protection regulations. This ensures that the companies of our customers comply with all regulations of the BDSG and DSGVO.

Please contact us if you wish to conclude a company-specific agreement with us on order processing.

Any Questions?

If you have questions about security and data protection around your audio conferences and virtual events, please call or send us a message. We are very happy to answer all your questions and we look forward to hearing from you.

contact person
  • Your personal
    contact person